PrimeCo was extremely accommodating and fair in helping us to reach a contract agreement that met our financial constraints and the renovation needs of our community. However, it was the quality of work done on our prototype buildings that impressed the Board and convinced us that PrimeCo was the company for the job. It was immediately obvious that the pride in workmanship, quality of work, professionalism, great morals and friendliness permeate the company all the way down to the workers on the front line with a paint brush or hammer in hand. Although the project to do the wood replacement and painting of our 495 units is still in progress, I have been so impressed with the work done by PrimeCo and the way the company is run, that I have asked our property management company to advise future Boards to obtain bids from PrimeCo and to seriously consider hiring them for the project, the next time the complex needs painting or wood replacement.
Board of Directors President
Crosspointe Village HOA
The work at my unit was completed yesterday by Primeco Painting. I was very pleased with the quality and thoroughness of their workmanship. Their employees were extremely courteous and professional. They executed the job per the association’s specifications. Thank you for all of your assistance in this matter.
Mary J. Ketring, Resident, Leucadia Seabluffe
I really appreciate you keeping me updated. The professionalism of you and your workers is top notch. I have to admit that I was a bit skeptical as to whether or not I would even get a response; however, in less than 24 hrs the work was done and you had communicated with me multiple times, not to mention that the work wasn’t even part of the contract. That’s customer service.
Brea Canyon Villas
I am the Senior Manager for 14 associations and manager 5 of my own properties. PrimeCo will certainly be in my top vendor list when asked who I would refer for painting or power washing.
Denise L. Terry, CCAM
Senior Certified Community Manager
Fewest number of complaints/problems on any major printing project in 10 years!
Community Manager, Canyon Bluffs – San Diego
Given the magnitude of the project and our budget constraints I feel that through your efforts we were able to do the best job given our constraints. All the best to you also in 2007 and continued success in future projects.
Board Member, Colony at the Park – Torrance
Overall, very impressed with PrimeCo! On-site supervisors were very helpful. Thanks for a positive experience!
Board President, Mira Costa Villas – San Clemente
PrimeCo works with the client during every aspect of the process, from quotation compromises to final inspections. Property values increased and satisfaction was complete.
Board President, Summerset at Vista – Vista
End results look great. Any follow-up work was handled in a professional manner.
Board President, Viewpointe North HOA – Anaheim Hills
I had a chance to visit the Brea Wal-Mart store yesterday afternoon and I’m happy to report that the re-paint looks GREAT! Consider this email as a confirmation of the City’s acceptance of the re-paint, and that the painting issue at Wal-Mart has been brought to closure.
Thanks again for your diligence in finalizing this item. Bill, it has been a pleasure to work with you!
Alan Lawson, AICP
Senior Planner, City of Brea – Wal Mart
I manage La Jolla Shores Clubdominiums and for the work you have done there, it is excellent. PrimeCo has not only done what is called for on the contract, completed it in a timely and on if not, under budget, but has also gone beyond the contract with their customer service to ensure that our homeowners are inconvenienced as little as possible. The work is quality work and the workmen professional, courteous and caring.
PrimeCo has been a big part of the success I’ve enjoyed with the project I’ve been involved with (Hermosa Lake). Their quality and professional approach is unsurpassed and I am looking forward to working with them in the future.
Project Manager, PCW Contracting Services
Here’s why I am so willing to offer praise….. PrimeCo Painting was an unfamiliar vendor (to me) when they were brought on at Tanglewood & Summerwood. From that experience, I had nothing but positive occurrences and I’m a hard one to please…. You folks passed that test and provided the exact same level of customer service for Charlemont. I don’t expect perfection from anyone, including myself, but I do expect the desire to strive for as near perfection as possible…. And that’s nothing more than correcting issues as necessary, whether it’s the homeowner’s responsibility, management’s responsibility or the vendor’s. Just do what’s necessary to correct the issue and move on. PrimeCo shares that philosophy. THAT’S WHY IT’S EASY FOR ME TO STAND BEHIND YOUR COMPANY.
Lisa Isaacson, CCAM
I am president of the Laguna Shores HOA and I wanted to let you know how pleased we are with the work that PrimeCo Painting, Inc. has done here. From your on-site foreman to the people answering the phones, it was always a pleasant experience working with them. We got answers when we needed answers, and the workmanship and overall supervision was first class. The crews were both friendly and helpful and got a good job done in the designated amount of time. Having a carpenter on hand to help repair termite and dry rot related damage came in very handy too.
I think our community looks really good. My neighbors have commented on the fine job you guys have done. And believe me, I really did appreciate the absolutely, “no hassles”, when dealing with your company. Please feel free to use me as a reference.
President, Laguna Shores – Carlsbad
I am writing to compliment you on having such a great group of people who took my painting project at Aviara Seven (Sanderling) from a very thorough bid to completion and follow up seamlessly. I have never had a painting project like this go so smoothly with so few call backs.
I actually received more compliments from the Board and homeowners than complaints. As you know, that is unheard of.
John Marsh was my contact through the entire project and I can’t say enough about his professionalism, follow through and willingness to do what it takes to make sure the customer is happy with the job.
Cesar was the on-site supervisor who also did a great job. I received a number of compliments from homeowners about the care taken to make sure they did not damage private property or association property as well as simply doing a great job of painting. The crew went above and beyond the call of duty for several homeowners which was certainly appreciated.
I will certainly make PrimeCo Painting first on my list of vendors to use for any painting projects. Thank you so much, it makes me look great too.
Community Manager, San Diego
The painting project in our complex is complete and we could not be happier with the results.
Our project manager Rigo (Jr) was on top of all our special requests and handled them to perfection but our real gratitude goes to foreman, Juan Pablo, he was on the job every day making our goal a reality.
I would be glad to share the positive experience we had with PrimeCo to anyone of interest.
Dave Painter, Board President, Rosewood Village
We wanted to let you know what a great job your project manager did in executing and coordinating our recent painting project. He was very visible and kept us informed of progress on a daily basis and did a great job of handling some of our problem residents. The finished project is outstanding. Please pass along our thanks for a job very well done to your project manager and crew….they were outstanding and very professional.
President, Poinsettia Heights HOA